Harald Seidler is 52 years old and the trade law managing director of the SSAG’s restaurant and catering business. Harald actually comes from Styria but has been in Ischgl for over 25 years now. In Trisanna, he ponders on what home means and explains why “Sorry” is often the best answer.



Harald, you were born in Tobelbad near Graz. Now we’re sitting up in the mountains, more precisely on the Idalp in your office. How did that happen?
It’s true, I’m actually Styrian, you can still hear it in my accent. I trained as a cook and waiter and went to professional hotel and catering school in Gleichenberg. Then in 1990 the position of management assistant here in Ischgl was advertised, and I applied for it. It worked out, and now, almost 30 years later, I’m still here. And after several different roles, I’ve reached this position in the company.

You are responsible for all the restaurants and culinary outlets run by the Silvrettaseilbahn AG cableway company – that means you’re responsible for nearly 300 staff. Is there a trick for getting on well with each other even when you’re under pressure?
I think you have to accept everyone for who they are. I have always done this and I expect it too – so that everyone can get on well with each other. Professionally and privately. If you come to us in the Silvrettaseilbahn AG, you’re with a good company, where you are well supported.

I’ve heard you can also be a tough cookie.
(laughs) That may be true. It’s just that honesty is the most important thing for me. There is nothing worse than someone who lies. There is a saying about this which goes: “Do the right thing and fear nothing.” I think that’s exactly right.

What do you mean?
Let’s take a situation which could happen to anyone. If a member of staff comes and says: “Hey, boss, I went and overslept, sorry” – that’s worth much more to me than someone who pretends they were ill.

You’ve been in the Tyrol for almost 30 years now. Has Ischgl become your homeland?
Yes, there is a kind of merging with Ischgl. After all, I’ve been here longer than I was at home. But I do think no matter how much time has passed, when I go to Styria, it feels like coming home. Although I wouldn’t want to live there anymore.